Returns & Exchanges

At Big Agnes, we want you to be completely satisfied with your apparel and gear; if your purchase isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure your package is tracked.

• 3.
  Pack Your Items

  Place the items in their original packaging with all tags attached, and securely seal the box before attaching the return shipping label.

• 4.
  Drop Off and Track

  Deliver your package to any authorized carrier location and keep your drop-off receipt until your refund or exchange is processed.